PRIVACY POLICY

Compliant with Information Technology Act, 2000 and IT Rules, 2011.

1. Information Collected
Personal Information: Name, Phone, Email, Address, GST details (if provided). Technical
Information: IP address, browser type, cookies, device data. We do not collect or store
sensitive personal data such as passwords, PINs, or biometric data.

2. Purpose of Collection
Data is used for order processing, shipping coordination, fraud prevention, customer
support, and legal compliance.

3. Consent
By using this website, you consent to data collection and usage as described in this policy.

4. Data Sharing
Data may be shared with payment gateways, courier partners, or legal authorities when
required. We do not sell or rent user data.

5. Data Security
Reasonable security practices are implemented under IT Rules 2011. However, internet
transmission is not completely secure.

6. Data Retention
Data is retained as required for business, tax compliance, and dispute resolution.

7. User Rights
Users may request access, correction, or deletion of personal data subject to legal retention
requirements.

8. Grievance Officer
Name: Amit Panjiyar

Designation: Proprietor & Grievance Officer
Firm: Shree Mahadev Traders
Address: Shahganj Benta, Laheriasarai, Darbhanga, Bihar – 846003
Contact: 9288468585
Email: amitkumarpanjiyar@gmail.com
Complaints will be acknowledged within 48 hours and resolved within 30 days.